Driver Resource Center
Everything you need in one place — from payroll questions to roadside procedures. This page is your first stop for answers, whether you're in your first week or your fifth year. Can't find what you're looking for? Reach out to your Operations team directly.
Pay, Benefits & Scheduling
Payroll & Timekeeping
Pay schedules, how to read your pay stub, reporting hours, and who to contact with payroll questions.
Benefits
Your health, dental, and vision coverage — enrollment, ID cards, and plan documents.
Scheduling & Shift Responsibilities
How schedules are published, shift expectations, and requesting time off.
Referral Program
Know a great driver? How referrals work and how to submit one.
On the Road
Amazon Relay FAQs
Using the Relay app for load assignments, check-ins, and gate procedures.
Equipment & Mechanical Issues
What to do when something breaks — breakdown procedures, roadside assistance contacts, and common fixes.
In-Cab Cameras
How the camera system works, what it records, and how coaching reviews happen.
Hours of Service & ELD
HOS rules, using the ELD, and what to do if you're approaching your limits mid-route.
Standards & Procedures
Safety Standards
Our safety expectations, quarterly safety bonus criteria, and defensive driving resources.
Roadside Inspections
What to expect at a DOT inspection and how to handle it professionally — documents, process, and follow-up.
Work Injury Reporting
If you're hurt on the job: who to notify, how to report, and what happens next.
New Driver Onboarding
Your first two weeks — orientation checklist, training modules, and key contacts.